For FCL member co-ops
For FCL member co-ops
Knowbie is phone-first beverage training for liquor retail. Staff learn wine, beer, and spirits on their own time and walk in ready for the questions customers actually ask.
$135 per seat per year, or $800 for the whole store. Pay by card on this page.
Case study
They put their whole liquor division through Knowbie without scheduling a single training session, or adding a shift.
What your staff get
Wine, beer, spirits, and compliance, already built. Nothing for you to write.
Style, taste, and how to say it out loud. The answer before the customer asks.
Every module ends with a knowledge check, so nobody is guessing whether it stuck.
Two ways to start
For smaller stores training a few people.
per seat, per year, plus GST
Your total: $135 per year plus GST
Training five or more people? The Full Package covers your whole team with no seat limit, plus the manager dashboard, announcements, and progress tracking.
Pay now, we handle setup. You will hear from us within one business day to get your trainees set up.
By purchasing, you agree to our Program Terms.
For stores training the whole team, and managers who want the full picture.
per store, per year, plus GST
Pay by card. We set your store up and email you within one business day.
By purchasing, you agree to our Program Terms.
Prices in Canadian dollars, billed annually and renewing automatically each year, plus GST. Cancel any time with 30 days' notice. Existing agreements with co-ops already on Knowbie are unaffected. Prefer to talk it through first? Email crystal@getknowbie.com.
“As a liquor retail location with team members at all different experience levels, we needed a tool that made learning about beer, wine, and spirits both approachable and consistent, and Knowbie has delivered that. Our team can jump in for a few minutes at a time and still walk away with practical knowledge they can use immediately.”
Monica MillerLiquor Division Manager
South Country Co-op“Staff engaged well with the training, built confidence in their product knowledge, and we have already seen it support stronger customer conversations. From a leadership perspective, the visibility across locations and consistency in training has been incredibly valuable.”
Sabrina BakerLiquor Division Manager
Central Alberta Co-opAcross every location
The Full Package gives managers the same view of every team member: who has finished, who has not, and where the gaps are.
How it works
Card payment, right on this page. No contracts to chase, no waiting on paperwork.
We email you within one business day for staff names, then create the accounts for you.
Staff download the app and are learning the same week.
Nothing bad. The seat belongs to your store, not the person. Email us that Cole has moved on and Shelley is replacing him, and we make the swap at no extra charge.
The training content is the same. Onboarding Seats cover a set number of positions and we manage the names for you by email. The Full Package covers everyone at your store with no limit, and adds the manager dashboard, announcements, and progress tracking.
No problem. Knowbie is also available on tablet and iPad.
Yes. Plenty of stores start with a seat or two and move to the Full Package when they see it working. Email us and we will sort out the difference.
FCL has reviewed Knowbie and recommends it to member co-ops as a standardized frontline training resource. Your purchase and support come directly from Knowbie.
Get started
Choose a plan and pay right on this page. We handle setup and email you within one business day.